IQI Technology was established in 2013 to Provide Onshore, Nearshore and Offshore Services that includes Call Center Outsourcing, Contact Center Outsourcing, Business Process Outsourcing, Technical Support, Virtual Assistance / Receptionist, VoIP, Voice Termination, SIP Trunk, SIP Number, DID Number, Unlimited Internet Services and also accommodate clients’ requirements within a 24hr service period.  We have highly skilled and experienced resources that have the capability to provide you with professional quality service combined with superior communication skills. 

Working remotely is not all about reducing costs, at IQI Tech LTD we provide continuous process service delivery just in time.  We treat all customers as king regardless of size and irrespective of the length of engagement. 

An Introduction to Some of Our Services:

  • Outsourcing Call Centre Services for clients thereby answering general queries, proffering possible solutions to their customers' complaints and giving them a WOW customer service experience. 
  • Cloud Call Centre Solution services for organizations that wish to run and manage its own Call Centre Operations with the use of their own Call Centre Agents.  The solution is flexible and allows your Call Centre Agents to work remotely away from the office, focusing on customers' experiences at every touch point.  
  • Unlimited High Speed Internet services for corporate organizations, Religious institutions, Government agencies and Educational institutions. 
  • Virtual Receptionist services which guarantee live answering of inbound and outbound calls, fixing appointments, recording messages and passing on details, avoiding missed calls from existing and potential customers, reducing business expenses e.t.c. 
  • Financial Technology service which provides a bill payment platform for agents to process utility bills payment, airtime top-up e.t.c.  Our IQPay application is available for download on google play store.  
  • In the Power Distribution sector, IQI has I.E Connect Store franchise with Ikeja Electric Distribution Company (IKEDC), providing customer services to customers within the catchment area. We also assist in collecting bill payments.

 

We are licensed by the Nigerian Communications Commission (NCC) to provide Call Centre Services and Internet Services.

 

Our Vision:

To be the number one Tech solution and service provider in Africa.

Our Mission:

To continuosly create value and make a difference in the technological space.