We have highly effective skilled and experienced resources

Why Outsource to IQI Technology?

we provide continuous process service delivery just in time

Different packages available that suits your business needs

What is a Virtual Receptionist?

Never miss a phone call with IQI Virtual receptionist

Give a great impression about your business with a personalised

Get Connected with Toll free 0800, 0700...

welcome greetings with an automated IVR message that will make a small firm seem bigger.

The Power of IVR and benefits to your business!

Automation of Inbound & Outbound Processes

A well thought out IVR system can form an important part of your customer journey strategy!

Receive multiple calls simultaneously through a phone number

Monitor the activities of your agents online

Want to reach out to all your customers through a single phone number and multiple agents?

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...Connecting Innovative Minds.

OUR SERVICES

Debt Collection Service

Are you looking to recover overdue debt? We assist in recovering debt on loans and other delinquent accounts.

Virtual Receptionist

MISSED CALLS & VOICEMAIL, Customers preferred methodology to reach out to a service provider...

Outsource Your Call Centre Services

Outsource your Call Centre to IQI Technology and focus on the core competences of your business

Virtual Receptionist Services

Get connected with IQI Virtual Receptionist and

avoid Missed Calls.

Few reasons why you should Choose IQI Technology

At IQI Technology, we provide you with outsourced customer services that suit your business processes that helps you resolve your customers complaints and putting a smile on their face.

SIP Trunking

Provisioning and support of SIP Trunks.

VoIP Provider

Provisioning and support of VoIP service - Call Termination..

Call Center Outsourcing

We provide Center Outsourced Services (BPO)

Direct Inward Dialing Numbers

We provide DID numbers (Virtual Phone Numbers).

What Our Clients Say About Us

IQI Technology has been providing Call Centre Services to BEDC Electricity Plc since 2020. The need for Call Centre Service arose in the wake of COVID 19 where we could reach customers and vice versa remotely. This was to encourage customers to pay and report customer complaints. We were able to reach customers to pay the bills and carry out customer verification exercises in a bid to start the Ebilling of customers.

So far IQI Technology has provided the following services:

24hrs support
Online real-time remote call centre solution for both inbound and outbound processes
Access to Call Recording files etc
Backup and Disaster recovery in place.

IQI Technology has supported and provided top notch services in a professional and timely manner. We have never had a cause for regret in taking on the services of IQI Technology. This has put us ahead of our contemporaries in the Electricity Industry

We highly recommend IQI Technology for all Call Centre Solutions and Services needs by Organisations.

BEDC Electricity

From experience, I can attest to the fact that IQI has a great service delivery. A very responsive customer support and really helpful when troubleshooting issues or providing assistance.

ITEX

Kudos to IQI Technology for providing Aisiki with a Remote Call Centre Solution that we couldn’t find any big players in the industry to provide. The application is reliable and support is instant!! ⭐️⭐️⭐️⭐️⭐️

Aisiki