• Inclusive of phone number and line rental charges.
• Allows for maximum of two call agents.
• *Minimum top-up of $30.00 for outbound calls.
• Initial voice response i.e. welcome message
• Listen to live conversation of agents and customers
• Access to reports, monitor agents talk time, pause time and so on
• Prompting of estimated hold time for customers on queue
• Multiple agents to receive inbound calls and make outbound calls from a single phone number
• Support service available from 9am – 5pm Monday to Friday
• One off setup cost of $75.00
•  

Note:

*Outbound calls are chargeable

*One off cost of Setup and configuration of IVR is $30.00, client is to provide their recordings in MP3 format

• Inclusive of phone number and line rental charges.
• Unlimited inbound calls per month.
• Allows for maximum of five call agents.
• *Minimum top-up of $60.00 for outbound calls.
• Initial voice response i.e. welcome message.
• Listen to live conversation of agents and customers
• Access to reports, monitor agents talk time, pause time and so on
• Prompting of estimated hold time for customers on queue.
• Multiple agents to receive inbound calls and make outbound calls from a single phone number.
• Support service available from 9am – 5pm Monday to Friday.
• One off setup cost of $150.00

 

Note:

*Outbound calls are chargeable

*One off cost of Setup and configuration of IVR is $75.00, client is to provide their recordings in MP3 format

• Inclusive of phone number and line rental charges.
• Unlimited inbound calls per month.
• Allows for maximum of ten call agents.
• *Minimum top-up of $100.00 for outbound calls.
• Initial voice response i.e. welcome message.
• Listen to live conversation of agents and customers
• Access to reports, monitor agents talk time, pause time and so on
• Prompting of estimated hold time for customers on queue.
• Multiple agents to receive inbound calls and make outbound calls from a single phone number.
• Support service available from 9am – 5pm Monday to Friday.
• Call recording retained on the server for 2 months
• Get your messages across to your customer with a recorded message i.e. jingles while they are placed on hold.
• One off setup cost of $200.00

Note:

*Outbound calls are chargeable

*One off cost of Setup and configuration of IVR is $75.00, client is to provide their recordings in MP3 format

 

 

24hrs shifts available, everyday of the week. 

 

Cost of phone numbers are not inclusive in the monthly subcription as it varies from country to country. 

 

Contact us for more information